These guys have no idea what they are doing. They sell products that they do not know how to install, that they do not understand how they work and do not know options or add ons available for them. If you CAN understand Elmer Fudd at the front desk, good luck getting any info from him. They throw their hands up in the air at any issue that arises and the book doesn't explain. After half a day of trying to find a vibration in my front end, they drove it around front and said "I don't know" the second I got home, I pulled the front drive shaft and problem found. They sell an indexing ring that JH didn't know anything about. At that time, I also noticed that they didn't grease half of the new control arms or the new tie rod. They didn't measure ride height before they installed the lift so my truck was squatting. They didn't know they sold a 4" block option. You will have to call them at least three times to remind them to order the parts you needed in the first place, because twice isn't enough and they don't stock anything in the "shop." Oh, and the alignment place they use is the same thing. My toe was out one degree and six months and a dozen phone calls later, they still won't make anything right.
I've used these guys for 10 years on truck upgrades, Rhino linings, etc. Solid company, prompt, good ideas, and fair. I'm a business owner and I give them my highest recommendation.
I should have just made the longer drive to Safari Off Road in the first place, because I had to go there so my mess could get cleaned up right. They made it right and then some.
Great people and they do great work!
Jh Custom Wheel Accessories is a US Car Repair based in Bolivar, Missouri. Jh Custom Wheel Accessories is located at 4766 S 131st Rd, Bolivar, MO 65613, USA.
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